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Accessibility

Access, on this site and in the building

Two things on one page: how we build the site, and what the hotels and venues publish about access for guests with disabilities.

This site

We write semantic HTML with one main heading per page, labelled form fields, a skip link, visible focus outlines and text alternatives for every image. The pages work without JavaScript except for sending the form and loading the optional map. Colours were picked for contrast against both the dark and light backgrounds. If something does not work with your set-up, email hello@falsecreeknights.com and tell us what you use.

Rooms

Both hotels say there may be a limited number of accessible rooms of each type, and that you select one during booking. The spec lines for the large suites state that they are not offered with mobility-accessible tubs, roll-in showers or hearing-accessible features. The two-level suites rely on staircases. We could not find a published count of accessible rooms.

When you send a request, write exactly what you need: a roll-in shower, grab bars, a visual alarm, a room near the lift. We ask the hotel before we quote, and we tell you what they say, word for word.

Getting in and around

Drop-off
Taxi and ride-share drop-off is at the ground-level driveway outside Parq's main entrance; pick-up in the P1 Departure Lounge
Parking
Same rates for every vehicle, including those with accessible permits
BC Place
Street-level accessible drop-off on Pacific Boulevard under Gate F, known as the 147 Accessible Entrance
Ferries
The Aquabus says all its routes are wheelchair accessible

For anything not listed here, call the hotel directly: JW Marriott +1 604-676-0888, the DOUGLAS +1 604-676-0889.

Room request · not a booking

Encore: a bed after the show

Tickets for BC Place or Rogers Arena in hand? Send the night and the morning after; we come back with what the JW Marriott and the DOUGLAS have open, so the walk home after the last song is a lift ride.

Ask the desk for a room

This desk belongs to False Creek Nights, not to the hotel. We check what is open for your dates with the hotel's reservations team or a booking partner and answer by email. We never ask for a card, and a request is not a booking.

Got it. The desk answers by email, normally within one business day, with what is open for those nights and the price. Nothing is booked and nothing is charged until you say yes.

How this page is paid for: if a request sent here becomes a confirmed stay, the hotel or the booking partner that completes it pays us a commission. You are never charged by us. Who pays for this site.

Parq Casino is 19+ with ID, as BC law requires; that includes Centre Bar and the lounges on the gaming levels. Gambling Support BC: 1-888-795-6111, free and open 24 hours. Responsible gambling.

Request a room